Program objective

Envision patient care transformed by technology.

The challenge

woman using touchscreen

Patient care has become increasingly complex, fragmented and costly, with care providers trying to find new ways to operate more efficiently and patients wanting a far more personalized experience. How can technology make the patient journey easier and more enjoyable? 

In search of an answer, OptumLabs® created a health care co-invention center with Cisco, a global leader in virtual integration and digital transformation. We re-imagined a future digital clinic where providers, patients and their data could all become better connected.  

Our role

We set our sights on the future. What if a “virtual concierge” could help staff reach across multiple branches of health care? Could clinicians huddle around a Spark Board filled with digitized information? Could virtual reality be used to enhance patient wellness? 

We animated our vision, tracing the experience of a breast cancer survivor as she moved through the health system. This powerful patient view, in collaboration with OptumCare® clinicians and the Cisco team will make a difference in the lives of tomorrow’s patients.  

Digital transformation can help medical teams become more efficient, move information faster and improve the patient experience.

– Dave Dickinson, Chief Innovation Officer, OptumLabs